We totally understand your concerns about the sizing, design, and quality of your custom order. We’ve worked really hard on processes to make sure we make the best possible custom order as per your expectation. We have worked out each of these issues
Sizing
Solution: When you place your custom order, our CS agent asks for your body measurement. Please refer to our sizing guide to take your body measurements. When you take your measurements correctly, there are zero chances for sizing errors.
Design & Quality
Solution: To give you a better visualization of how your final custom product will look like, we share a
digital illustration made by our creative team with the customer before proceeding with the order.
Also, before dispatching your order, we share pictures of your actual product with you. You can review the design, material, and stitching before we dispatch it. So this reason is potentially eliminated.
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