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  1. The Jacket Maker
  2. Orders

Orders




General



  • What is a regular order?
  • What are pre orders?
  • Do you have regular jackets in stock? Or are they made to order?
  • Can I change or cancel the order once it has been placed?
  • How can I track my order?

Payment & Pricing



  • Why was my payment declined? What should I do?
  • Why have I been asked to verify my details for my order?
  • Are there any charges for requesting custom order, getting quotation and discussing custom order?
  • How much does a custom jacket cost?

Custom/Bespoke Orders



  • Can I get any type of jacket custom made? What details do I need to provide?
  • Can I get my jacket custom made in any type of leather?
  • How does the custom order process work?
  • Do you deal in fabrics other than leather for custom orders?
  • I am reluctant to place a custom order; how can I pay for something I have not seen in actual? I am concerned about sizing, design and quality.
  • Privacy Policy
  • Terms & Conditions

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