Orders

General

• What is a regular order?
• What are pre orders?
• Do you have regular jackets in stock? Or are they made to order?
• Can I change or cancel the order once it has been placed?
• How can I track my order?

Payment & Pricing

• Which form of payment do you accept?
• Why was my payment declined? What should I do?
• Why have I been asked to verify my details for my order?
• Are there any charges for requesting custom order, getting quotation and discussing custom order?
• How much does a custom jacket cost?

Custom/Bespoke Orders

• Can I get any type of jacket custom made? What details do I need to provide?
• Can I get my jacket custom made in any type of leather?
• How does the custom order process work?
• Do you deal in fabrics other than leather for custom orders?
• I am reluctant to place a custom order; how can I pay for something I have not seen in actual? I am concerned about sizing, design and quality.